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James Bickley Joins Contact Discovery Services as Chief Revenue Officer

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Washington, DC — Contact Discovery Services (CDS), a leader in discovery, data strategy, and investigative support for high-stakes matters, today announced the appointment of James Bickley as Chief Revenue Officer.

James brings more than 25 years of experience advising in-house counsel, corporate risk leaders, and Am Law firms on the intersection of law, data, and technology. His expertise spans eDiscovery, legal data analytics, information governance, and investigative consulting, with a focus on translating regulatory and litigation demands into executable, outcome-driven workflows.

In this role, James will lead the firm’s revenue strategy and market growth initiatives, working closely with law firms and corporate legal teams to deliver disciplined, defensible, and cost-controlled discovery solutions for complex, risk-intensive engagements.

Great organizations are built on great people, and adding James Bickley as our Chief Revenue Officer is exactly the kind of move that separates good companies from exceptional ones. I’ve had the privilege of knowing James for more than 20 years, and I can say with complete confidence that his instincts, his leadership, and his ability to unlock growth are second to none. We were already on a strong trajectory — James is here to accelerate it.

-Rich Albright, Chief Business Officer

James is widely recognized for leading efforts in high-risk matters, including government and regulatory investigations, merger compliance (e.g., Second Requests, SIRs, and Phase II), white-collar and internal investigations, and complex, high-stakes “bet-the-farm” litigation. Prior to joining CDS, James held senior executive and advisory roles across the legal technology and professional services landscape, where he focused on growth strategy, risk mitigation, business development, and building high-performing teams.

Contact Discovery Services Deepens Cloud Commitment with Full Embrace of RelativityOne

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Contact Discovery Services is proud to announce a strategic enhancement to its legal technology capabilities through an expanded deployment of RelativityOne, Relativity’s AI-powered cloud platform. As an early adopter of RelativityOne, Contact has spent years integrating AI into its workflows. Today’s announcement marks a deeper alignment with technology we believe will best position our clients for success in an era defined by data complexity and global regulatory scrutiny.

Our commitment to innovation isn’t new—we’ve long leveraged RelativityOne for targeted matters that demanded agile, cloud-first workflows. With the platform’s rapid evolution, including the addition of the generative AI product suite, Relativity aiR, we are now expanding our investment across all core eDiscovery offerings: litigation support, corporate investigations, regulatory inquiries, and incident response.

As data becomes more dispersed across collaborative platforms like Slack, Teams, and social media, modern eDiscovery demands more than legacy infrastructure can provide. RelativityOne’s advanced analytics, performance, and built-in security enable us to meet these challenges head-on—at scale, across borders, and in real time.

RelativityOne’s secure SaaS framework empowers our teams to rapidly review structured and unstructured data, from emails and spreadsheets to chat logs and conversational threads. With security woven into every stage of the product lifecycle, our clients benefit from enterprise-grade protection and seamless compliance across jurisdictions.

In a corporate keynote, Contact’s CEO David DiGiovanni stated, “The early embrace and adoption of RelativityOne provides our clients with industry defining technology operated by Contact’s world class consulting team. Together, we are able to harness these powerful capabilities to reduce client spend and give our customers a competitive strategic advantage in litigation.”

“Contact Discovery Services has consistently exemplified what it means to be a forward-thinking, client-centric organization,” said Laurie Usewicz, Chief Partner Officer at Relativity. “As a trusted Relativity partner for a decade, Contact has grown alongside our platform, and their deepened commitment to RelativityOne demonstrates a clear vision focused on innovation and delivering exceptional outcomes for their clients.”

Unlike others still navigating migration hurdles, Contact is ready. We’ve already built the team, the tools, and the processes. Whether you’re responding to a cross-border investigation or deploying a proactive compliance initiative, our team ensures RelativityOne becomes a strategic asset—not just another platform.

Relativity announced in January that by 2028, all new matters and workspaces will be hosted in RelativityOne, with some limited customer and geographic exceptions. With this cloud-first commitment, it’s clear that the time to modernize is now. Transitioning to RelativityOne isn’t just about where your data lives—it’s about how effectively you can act on it. With Contact’s proven expertise in legal technology and scalable workflows, we help organizations confidently migrate and immediately unlock the value of AI-driven eDiscovery.

About Contact Discovery Services
Contact Discovery Services is a purpose-built partner for corporate eDiscovery and complex investigations. From data processing and review to global compliance workflows, we help law firms, corporations, and public sector entities navigate legal complexity with speed, precision, and unmatched expertise. Our commitment to technology-driven excellence ensures our clients are always prepared—no matter where the data leads.

About Relativity

Relativity makes software to help users organize data, discover the truth and act on it. Its SaaS product, RelativityOne, manages large volumes of data and quickly identifies key issues during litigation and internal investigations. Relativity has more than 300,000 users in approximately 40 countries serving thousands of organizations globally primarily in legal, financial services and government sectors, including the U.S. Department of Justice and 198 of the Am Law 200. Please contact Relativity at sales@relativity.com or visit www.relativity.com for more information.

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Deploying iOS 18 in the Workplace: Potential Data Security Implications

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With the scheduled release of iOS 18 this fall that is anticipated to feature an Artificial Intelligence powered by ChatGPT, organizations find themselves at a critical juncture. The promise of enhanced productivity and efficiency through advanced AI capabilities is appealing, yet may introduce potential security risks and compliance challenges.


Organizations must be careful to protect data security and comply with relevant regulations as they deploy iOS 18 devices or support existing devices that will move to the updated software. They also need to ensure that in the event of litigation, they can preserve and collect the requisite data on Apple devices.

Let’s explore the key concerns organizations should consider when the iOS 18 update launches.


Decision Points for Organizations

Evaluating Device Policies
Organizations should evaluate their Bring Your Own Device (BYOD) policies. Allowing employees to use iOS 18 devices in a corporate setting without offering guidelines on AI leaves organizations vulnerable to security risks.

 Mobile Device Management (MDM) tools provide organizations with a method to ensure corporate data remains secure and compliance with data handling policies is maintained. MDM can help establish barriers between corporate data and personal data. Whether your organization already uses monitoring software or is looking to invest in it for the first time, consider how solutions are positioned to protect data in the AI-driven future.


Regular Auditing and Updates
As Apple continues to refine iOS 18 after the initial launch, it is important that all corporate devices are kept up to date. Set software to automatically update whenever possible, and make sure employees are aware that even automated updates may not work if a device doesn’t have enough space to accommodate them. Continuous updates are vital for maintaining security and compliance with ever-evolving legal standards.


Implications of Global Privacy Regulations
The deployment of iOS 18 in corporate settings must comply with various global privacy regulations. These laws vary significantly across jurisdictions, making compliance a complex and costly endeavor. Key regulatory frameworks to consider include The EU’s GDPR, California’s CCPA, Brazil’s LGPD, Canada’s PIPEDA, and China’s Personal Information Protection Law (PIPL).

The integration of AI may allow personal and corporate data to be processed off-site and have a significant legal implications. The location of data storage can affect which regulations are applicable to data collection, processing, and storage stages, influencing compliance approach.

The High Cost of Compliance


Adhering to compliance and regulatory standards is not only a legal obligation, but also a significant financial investment. Organizations should consider the allocation of resources for:

Legal and Compliance: Organizations should consider hiring or consulting with experts to navigate the complex regulatory landscape. Regulatory expertise is essential during the identification and preservation phases to ensure compliance.

Technology Upgrades: Organizations should also evaluate the need to invest in new technologies and systems to ensure compliance with data protection standards. Upgrades to existing infrastructure may be necessary during data processing and storage to maintain security and compliance.

Training Programs: Continuous education of employees on the importance of data security and privacy is highly recommended, specifically on the appropriate use of AI tools. This can include tips on how to best use the privacy tools Apple provides by default, and how to use discretion when providing AI tools with sensitive information. Training is crucial to ensure proper data handling and compliance throughout the EDRM lifecycle.


Moving Forward: Balancing Innovation and Security
As we move towards an AI-driven future with iOS 18, organizations should carefully consider the potential risks. The integration of AI into everyday functions promises to enhance productivity and streamline operations, but it also necessitates a robust approach to data security and compliance.

Key Takeaways for Decision-Makers


Develop Comprehensive Policies: Establish clear policies and procedures for the use of AI-integrated devices in the workplace, including data management and security protocols.


Collaborate with Technology Providers: Work closely with service providers and other technology providers to ensure that security measures are up to corporate standards.


Continuous Monitoring and Adaptation: Stay informed about evolving security threats and regulatory changes, and be prepared to adapt your strategies accordingly.


Invest in Compliance: Allocate sufficient resources to comply with global privacy regulations and prepare for the financial impact of these investments.

The fall release of iOS 18 represents a shift in how organizations approach data management and security. By making informed decisions and investing in robust security measures, organizations can harness the power of AI while safeguarding their most valuable asset: data. 

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