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Cyber Event Response
471 Million Victim Notices were associated with data compromises in 2026... so far.
This is up 58% over 2025.
1 In 4 breaches were AI-enabled in 2025.
Time is not on your side when a cyber event happens, as your clients' liability is on the clock. Contact Discovery offers an innovative combination of project managers, technology experts, and review specialists who are dedicated entirely to cyber event response. Combining machine intelligence and human insight creates a fast and highly accurate report of the extent of compromised information and individuals affected.
Contact's experience crosses PII, PHI, GDPR, HIPAA, FERPA, CBI, CUI, and other disclosures of critical business and personal information. With Contact Discovery at your side, your team stays focused on defensibly reducing data volumes and costs while increasing accuracy and meeting regulatory deadlines.
Stay in compliance with your reporting and notification obligations to regulators, attorneys general, consumers, and business partners.
How do we respond to your cyber breach?
Phase 1: Data Mining
Our team is working for you even before we process your data. Skilled consultants will analyze data as it is initially received, and often identify large swatches of documents not likely to contain sensitive information. In one case, as many 36 million documents were identified as non-responsive and pre-emptively eliminated from both data processing and review, drastically reducing project spend.
After data processing and ingestion,our team applies battle-tested programmatic and statistical workflows to quickly cull down the population to those documents most likely to contain notifiable information. Finally, Contact's Cyber consultants and Project Managers add their human touch, and apply their experience and insights to pickup on cost and time savings that no algorithm could provide.
Phase 2: Review & Extraction
We partner with breach counsel to review the data mining results and determine if any additional documents can be culled via further analysis. Once breach counsel has approved the refined dataset, we initiate the review and extraction of PII, PHI, and other required data points per our agreed-upon review protocol. We use automated processes and custom Contact Discovery scripts to extract the relevant data points from documents when possible. When the documents do not lend themselves to automated extraction, we use “eyes on” review and manual extraction.
Phase 3: Entity List Consolidation
Using unique identifiers, we create a raw list of all entities found during both the programmatic and manual review/extraction phase along with the associated source document for each entity. Next, we use our proprietary technology suite, EntityIQ, to automatically transform the raw entity list into a single, consolidated, and deduplicated list of affected entities.
Our EntityIQ solution
- Eliminates duplicate entries
- Rolls up multiple data points into one identified individual
- Normalizes names, addresses, and other data points into a notification-ready format.
EntityIQ handles sensitive PII/PHI data with care, consolidating critical and sensitive elements accurately and securely.
Work with Experts to Grow Faster & Run Smarter
