
Contact Discovery Services delivers flexible, technology-driven document review solutions designed to meet the demands of today's complex litigation, investigations, regulatory matters, and data-driven reviews.
Our extensive network of highly qualified, thoroughly vetted attorney reviewers allows us to rapidly deploy project teams, often within 24 hours. Whether you need a small team of subject matter experts, a fully managed review operation, or a large-scale workforce supporting a time-sensitive matter, we provide the talent, technology expertise, and project management necessary to achieve your objectives efficiently and defensibly.
Every matter is unique. That's why we work closely with your team to identify the ideal mix of legal expertise, industry experience, language capabilities, and technical proficiency needed to support your case strategy.
Our teams regularly support matters involving:
Combined with experienced review management, rigorous quality control protocols, and modern review workflows that can leverage analytics and AI-assisted review technologies, Contact helps clients reduce costs, accelerate timelines, and improve review quality.
How Managed Review Works
1. Strategize
Partner with one of Contact's managed review experts to develop a customized review strategy. We take the time to understand your matter, review objectives, deadlines, budget considerations, and data landscape. Together, we design a workflow tailored to your specific needs.
2. Build the Right Team
We assemble a dedicated review team based on your matter requirements, whether that involves specialized legal expertise, industry-specific knowledge, foreign language capabilities, or advanced platform experience. Every reviewer is selected to maximize efficiency, consistency, and quality.
3. Execute & Manage
Your dedicated review management team oversees day-to-day review operations, reviewer productivity, quality control, escalations, reporting, and client communications. You receive a single point of contact, complete transparency into project progress, and confidence that every reviewer is aligned with your goals and review protocols.
4. Validate & Deliver
Quality assurance is embedded throughout the review lifecycle. Our teams leverage established QC processes, sampling methodologies, analytics, and technology-assisted workflows to ensure accurate, consistent, and defensible results. We provide ongoing reporting and actionable insights so you always know where your project stands.
